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FAQ

Q: What types of clients do you work with?

I see individual adults, aged 18 and older. Clients come to me with a variety of problems including: depression, anxiety, substance abuse/drinking problems, relationship breakups, bipolar disorder, low self-esteem, career confusion, identity concerns, grief and loss.

Q: How much experience do you have?

I received my Ph.D. in Clinical Psychology in 1978 and have been licensed as a psychologist in Oregon since 1981. I have been in full time private practice since 1984.

Q: What type of therapy do you offer?

My approach uses cognitive therapy techniques within an identity-development framework. In their work with me, clients learn to stretch themselves to become the people they most want to become. My work focuses on becoming a whole person, beyond the limitations of one's background or childhood experiences. Clients may learn to re-evaluate old patterns of behavior or old feelings and replace them with new patterns that serve them better. They may learn to be calm about things that previously were difficult or learn skills to react differently than they have in the past. They may learn to understand themselves and others better.  They may learn to practice Mindfulness Meditation.

Q: How do I make an appointment?

Making a first appointment is easy: Call the office number (541) 757-2066 and Press 1 to reach my personal voicemail box.  Leave me a message with your phone number(s) & a brief description of your situation.  I will return your call when I am available. You can download all the forms you will need for your first session from the Forms page on this website.  You should downloand and print every one of the Forms listed on that page.  If you don't have high-speed internet access, just ask me to send you a packet in the mail.  Bring all those forms to your first appointment. 

Q: What are your fees?

The standard fee is $240 for an initial session and $180 for subsequent sessions.  Most clients have insurance which reduces my fee to a contracted rate, leaving only a copay for the client.  Emergency telephone conversations and other services will be charged at the same rate.

Court appearances, travel to court, waiting and scheduled and/or actual testimony time, consultation with attorneys, preparation for court, etc. are charged at an hourly rate of $300 per hour.

Q: What are your office hours?

The office is open 8:30 AM to 5:00 PM Monday through Thursday, and 8:30 AM until noon on Fridays.  No walk-in appointments are accepted.  Appointments are typically 50 minutes in length, except for the initial session, which is 80 minutes.

Q: What about confidentiality of my records?

A  information you share and the written records pertaining to those sessions are confidential and may not be shared with anyone without your written permission, except where disclosure is required by law.  Most of the provisions explaining those exceptions are described in the Notice of Privacy Practices form.  Disclosure of confidential information may be required by your health insurance carrier or HMO/PPO in order to process and approve claims.  Only the minimum necessary information to assure payment or continued treatment will be shared.

 

Some of the circumstances where disclosure is required by the law are:  cases of child or elder abuse or neglect; or when a client is a danger to self, to others, or to property; or when a client is gravely disabled.  (For more details, see Notice of Privacy Practices).

 

If there is an emergency during your therapy or after therapy ends and Dr. Carver becomes concerned about your personal safety, or the possibility of you injuring someone else, or about you receiving proper psychiatric care: she will do whatever she can within the limits of the law to prevent you from harming yourself or others, and to ensure that you receive the proper medical care.

Q: How do I reach Dr. Carver if it's not an emergency?

If you need to contact Dr. Carver between sessions, please leave a message on her voicemail (541-757-2066; Press 1).  Every effort will be made to return your call on the same day, with the exception of weekends, holidays, or other days when the office is closed.  The voicemail message (after Press 1) will usually tell you if the office is closed on a weekday, if it is not a holiday.  If you are difficult to reach, please leave some times when you might be available.  Always leave your phone numbers of the voicemail message when you call.

Q: How do I reach Dr. Carver in an emergency?

Dr. Carver is only available for emergency calls from current or former clients.  If you are calling due to an emergency, call the office number (541) 757-2066 and follow the voicemail instructions to reach the Answering Service.  Be sure to tell the operator that it is an emergency.  The Answering Service will contact Dr. Carver or her professional alternate if she is unavailable.  If you are not a current or former client, or cannot wait an hour or two for Dr. Carver or another psychologist to return you call, you may call the Community Outreach Crisis Line (541) 758-3000.  In extreme emergencies you should go to a hospital Emergency Room for treatment or dial 911.

Q: Do you bill insurance?

Dr. Carver's office will bill your insurance company if you carry insurance.  Regarless of your coverage, you are ultimately responsible for your bill with the office.  You should carefully read the section in your insurance coverage booklet which describes mental health services.  If you have questions, you should call your plan and inquire.  You are responsible for obtaining the appropriate authorization for service from your insurance company, if they require it.

Q: What insurance companies cover Dr. Carver?

Dr. Carver is a member of many insurance provider groups, including Regence Blue Cross Blue Shield of Oregon, Samaritan Choice, PacificSource, and others.  You may call the office to find out if Dr. Carver is taking new clients from other insurance companies at this time.